• Consultancy
• Outsourcing
• Implementation
• Maintenance

Education and Training: BPC solutions are complemented with a range of training programmes. Apart from obligatory free training courses provided immediately after SmartVista implementation, such courses can be arranged for new employees of your company. The modular approach to learning permits you to choose the training course tailored according to the installed solution and business needs of your company. Product training is always delivered on the latest system release to ensure customers are fully briefed on all the new features. All courses are prepared and delivered by people who know both SmartVista and bank infrastructure and understand product education processes. Such combination ensures that your staff receives the training most suited to their needs. The courses can be delivered at your own premises or at BPC head office or regional offices. Read more...

On-going Maintenance: Once SmartVista is installed, the customer is provided with on-going remote and on-site support. Our maintenance services cover an unlimited number of incidents for SmartVista functions, diagnosis and troubleshooting. With an access to the online request tracking system (ESM), the customer can create trouble tickets and easily track their fulfillment. These tickets may concern SmartVista use, system failures or further expanding of SmartVista functionality. The maintenance services delivered by BPC also include 24/7 Help Desk support, access to all the latest SmartVista releases and updates to comply with the latest requirements of international payment schemes. Read more...